FAQs

Answer & Questions

  • How do I get support after buying a platform?

    We offer dedicated support packages and maintenance plans to help keep your platform running smoothly.

  • How long does it take to deliver a platform?

    Delivery times vary but typically range from a few days to two weeks depending on customization.

  • Can I get help with hosting and domain setup?

    Yes, we can assist you with hosting setup and domain pointing to ensure your platform is live and accessible.

  • Do you offer training on how to use the platform?

    Yes, we provide training sessions and detailed documentation to get you started.

  • Are updates included after purchase?

    Basic updates are included for a limited period; extended maintenance can be purchased separately.

  • Can I use my own domain name?

    Yes, you can connect your existing domain or purchase a new one through us.

  • Do you provide backup services?

     Yes, regular backups are included to protect your data and ensure recovery if needed.

  • How do I get technical support?

    Support is available via email, chat, or phone depending on your support plan.

  • Are your platforms compliant with privacy laws?

    Yes, we ensure compliance with GDPR, CCPA, and other relevant privacy regulations.

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